Customer information

Shipping & Returns.

Preorders

Save $14 on shirt preorders: $76, regularly $90. They are estimated to ship in early January 2027. Shirts are not ready to ship immediately. We will email you if the estimate changes materially.

You may cancel a preorder for a full refund at any time before it ships. Email carson@swell-supply.com with your order information.

Shipping

We currently ship to United States addresses. Hats ship the same business day. Orders placed on weekends or holidays ship the next business day. Business days are Monday through Friday, excluding holidays. Hats and preorder shirts in the same order ship separately. Shipping for both shipments is charged once at checkout, before payment. Carrier transit time starts after shipment; choosing a faster service does not advance the shirt preorder date. We will email tracking information for each shipment.

Returns and exchanges

Contact us within 30 days after delivery if you would like to return or exchange an unworn, unwashed item in its original condition. We accept direct size or style exchanges; email us to arrange yours. Original shipping costs, when applicable, are not refundable. Unless an item arrived damaged or incorrect, return postage is the customer’s responsibility.

Damaged or incorrect orders

Email us within seven days of delivery with your order number and clear photos. We will work with you on a replacement or refund.